Thank you for shopping at Sheepgate Tack and Togs

Please read the following terms and conditions carefully, if you do not agree with them, do not use this website. Nothing in these terms affects your statutory rights. By using the Sheepgate Tack & Togs website, you signify your agreement to be bound by these terms. We will endeavor to provide uninterrupted, error free access to the website, however this cannot be guaranteed due to the nature of the Internet.

Your Shopping Account
When registering your details, please ensure that the information you provide is complete and accurate. Please ensure that your account details and passwords remain confidential and you agree to accept responsibility for all activities associated with them.

Data Protection
At Sheepgate Tack and Togs we are committed to protecting your privacy and we comply with the Data Protection laws applicable to the UK. We use the information we collect about you to process orders and to provide a more personalized shopping experience.

We use 128bit SSL encryption and verified fraud prevention to ensure the highest security for credit card and personal details submitted to us over the internet. Please do not e-mail your card details, as no responsibility can be taken for security if you provide details in this manner.

Payments are taken through our secure online payment partner, SagePay or via Paypal (you can decide at the checkout which method you would like to use.   Sheepgate Tack and Togs never see your credit card details - this information is shared only between yourself and one of our two secure payment providers.   For more more security information about SagePay, please click here.   For information about PayPal, please click here.

Our Contract (Order)
When placing an order with Sheepgate Tack & Togs, you will be sent an email confirming receipt of the order and the order details. A contract between you and Sheepgate Tack & Togs will only be binding once the order has been accepted, processed and items dispatched, at which point your credit/debit card will be charged.

All products offered for sale by Sheepgate Tack & Togs are priced in pounds Sterling and include UK VAT at the prevailing rate where applicable.

Descriptions & Availability
Every care has been taken to ensure descriptions, measurements, colours and prices are correct, but we reserve the right to affect changes. All products and services shown constitute an invitation to treat not an offer for sale. They are subject to availability and may be withdrawn at any time, including after you have placed your order. If your order cannot be fulfilled for whatever reason you will be informed. If appropriate you may be offered an alternative or a full refund.

Postage & Packing
UK & Ireland - £4.75
Europe - £20.00
Rest of the World - £40.00
We reserve the right to amend postage & packing prices as appropriate.

Customers are responsible for any duties and taxes which are levied once the parcel reaches its destination country.

By CREDIT or DEBIT CARD - we accept all major debit and credit cards (except Diners Club). Your Payment will be processed by one of our two secure payment gateways, SagePay or Paypal (your choice at the checkout)
By CHEQUE - only accepted for 'offline' orders sent to us in the post.   Cheques should be made payable to Richard Grant & Son

If you find the goods unsuitable or you are not totally satisfied, providing you notify us within 3 working days from receipt of the goods and return to us unsoiled within 14 days, unused and in the original packaging you will be entitled to an exchange or refund. They should be well packed and clearly labeled enclosing you returns form and sent back to:

Returns Department
Sheepgate Tack & Togs
Sheepgate Nursery
PE22 0AS

It is your responsibility to obtain proof of postage. Sheepgate cannot compensate for damage or loss of returned parcels

Hygiene Regulations
Due to the Health and Safety at Work Act 1974 it is regretted that we are unable to handle and inspect any item unless it is clean and dry.

The information contained in the website is for information purposes. Sheepgate Tack & Togs is not providing any recommendations or endorsements of any product or service promoted on the website. The material on the website does not constitute advice, and you should not use the information on the website to make any decisions or take any action.

These terms and conditions are governed in accordance with the laws of England and Wales. You agree, as do we, to submit to the non-exclusive jurisdiction of the English courts.

The website may contain links to other websites. Sheepgate Tack & Togs is not responsible for the practices of other websites and companies and does not necessarily endorse the material on these websites. These links are provided for your convenience only.

Our Details Registered and Trading address:
Sheepgate Tack & Togs
Sheepgate Nursery
PE22 0AS
Tel: 01205 872939
Fax: 01205 871221
Company Registration Number: 369847
VAT Registration Number: 127 8648 38